NCITG

Home Technology Communications Custom Workshops Contact Us About Us	Through its Professional Development Division, NCITG provides customized training, business analysis, and facilitation services for a wide array of clients and industries. NCITG’s lead development specialist – Jackie Mueckenheim – has over 16 years experience as a project manager, editor, technical writer, communications specialist, and trainer. Working with a core network of developers and consultants, NCITG’s Professional Development Division designs and facilitates courses and workshops, as well as organizational leadership and planning programs and retreats, for both corporate and academic groups, including Eaton Corporation, Scott Fetzer, Thomson Corporation, Case Western Reserve University, and Cleveland State University.
	We partner with clients to improve organizational performance by:
	leading critical planning and business analysis/alignment initiatives; and helping them develop core communication and relationship-building skills among their staff members and with their customers.
	NCITG specializes in helping organizations:
	Perform training needs assessments with staff, managers, and executives Shape training and development programs in response to identified needs Design and lead individual workshops or entire development programs Develop and facilitate organizational planning initiatives Meet the development needs of a diverse workforce Bridge the communication gap between executives and their staffs Create a customer-service focused communication culture Build an engaging environment and retention-centered culture to retain valuable staff members Conduct business analysis/alignment initiatives Create, test, and implement business continuity/contingency plans